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FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS

  • HOW ARE LOCS SOLD?
    *Locs are sold individually; per piece
  • HOW DO I CHOOSE THE QUANTITY OF LOCS I WOULD LIKE TO PURCHASE?
    *When you select your quantity at checkout, select the number of locs you wish to order. Example #1: If you select the quantity of 1 you will be placing an order for 1 loc. Example #2: If you select the quantity of 100 you will be placing an order for 100 locs.
  • HOW DO I SELECT THE LOC WIDTH SIZE AND INCHES?
    *To select the loc width and inches, you simply click on the "WIDTH" drop down box, then you will see a lot of different option to choose from. For Example: S. Width [10-11in] inches = Small Width [10-11 inches in length] M. Width [10-11in] inches = Medium Width [10-11 inches in length] L. Width [10-11in] inches = Large Width [10-11 inches in length]
  • WHAT ARE THE MEASUREMENTS OF THE LOC EXTENSIONS?
    (All locs are measured in centimeters) Micro width - 0.2cm XSmall Width - 0.4cm Small Width - 0.6cm (Pencil Width) SMedium Width - 0.8cm Medium Width - 1cm (Sharpie Marker Width) Large Width - 1.2cm XXL Width (WICKS) - 3cm or 4cm
  • HOW MANY LOC EXTENSIONS WILL I NEED TO COMPLETE A FULL HEAD OF LOCS?
    *Please note that the thickness of your natural hair plays a major factor in how many locs you would require. These are the average amounts needed to give you a complete head of locs. Micro Width --- 15 to 25 Bundles (150-250 Locs) XSmall Width --- 9 to 14 Bundles (90-140 Locs) Small Width --- 8 to 12 Bundles (80-120 Locs) SMedium Width --- 7 to 10 Bundles (70-100 Locs) Medium WIdth --- 7 to 10 Bundles (70-100 Locs) Large Width --- 6 to 8 Bundles (60-80 Locs) XLarge Width --- 4 to 5 Bundles (40-50 Locs) XXLarge Width --- 5 to 10 Locs
  • MY HAIR IS SHAVED ON THE SIDES AND BACK, HOW MANY LOCS WILL I NEED FOR A COMPLETE HEAD OF LOCS?"
    For shaved hairstyles (mokawh/ undercut/ high top fade), these are the average amounts needed to give you a complete head of locs. Micro Width Locs 7 to 9 Bundles (70-90 Locs) XSmall Width Locs 5 to 6 Bundles (50-60 Locs) Small Width Locs 4 to 7 Bundles (40-70 Locs) SMedium Width Locs 4 to 6 Bundles (40-60 Locs) Medium Width Locs 3 to 5 Bundles (30-50 Locs) Large Width Locs 3 to 4 Bundles (30-40 Locs)
  • WHAT LENGTHS CAN YOU MAKE THE LOC EXTENSIONS?
    *The loc extensions can be made in different lengths ranging from 4" (inches) - 30" (inches).
  • HOW LONG DOES MY NATURAL HAIR HAVE TO BE TO INSTALL THE LOC EXTENSIONS?
    *The loc extensions can be installed on any hair type ( straight, curly, relaxed, fine, etc). For a proper installation you will need at least 3" (inches) of new growth.
  • HOW DO YOU INSTALL LOC EXTENSIONS?
    *There are many different methods to installing loc extensions. The best thing to do is to consult with a local loctician who specialize in installing loc extensions. Also, Youtube has some great tutorials on how to install loc extensions.
  • CAN I INSTALL THE LOC EXTENSIONS TO MY EXISTING LOCS?
    *Yes! You can add the loc extensions to your existing locs for more length.
  • I AM NOT SURE HOW MANY LOC EXTENSIONS I WOULD NEED TO GIVE ME A FULL HEAD OF LOCS.
    *The best advice we can give you to help determine how many locs you'll need to cover your whole head, is to section your hair into individula plaits that you think will accommodate the width loc extensions you're interested in. After you finish putting your hair in single plaits, count each plait, and that will give you an idea of how many loc extensions you'll need to purchase to give you a full head of locs.
  • WHAT KIND OF HAIR DO YOU USE TO MAKE THE LOC EXTENSIONS WITH?
    *The locs are made with 100% Brazilian human hair.
  • CAN I CHANGE THE COLOR OF THE LOC EXTENSIONS?
    *Locs made in color virgin "natural black" can be bleached and dyed with no problem. Locs made in color #1, #2, #4, etc have been processed/dyed, and the color will be difficult to lift, or might not lift at all when bleached.
  • CAN THE LOC EXTENSIONS DAMAGE IF I BLEACH THEM?
    *Even though the hair can be bleached/dyed, I wouldn't advise bleaching the extensions within the 3-6 months of receiving. Please be mindful that even though the extensions are made with human hair and crochet to resemble mature locs, the extensions are not mature internally for the first couple months. It takes time for the extensions to mature internally, just like natural starter locs. If the locs are bleached before they are internally matured, you might experience swelling of the extensions, frizzing, and the extensions might require retightening with a crochet needle or other loc repairs. NOTE: *If locs are damaged due to over processing, The chemicals in the bleach will break down the locs, eventually causing the locs to thin out, shed, and break off. The same thing will happen to natural locs if processsed to many times in a short period of time, or not processed properly.
  • I HAVE A CERTAIN COLOR I'D LIKE MY LOCS TO BE, CAN YOU MAKE THE LOCS WITH THE COLOR I HAVE IN MIND?"
    *Yes, I also custom make the loc extensions into any color or create an ombre tip in any color a customer desire. I prefer to make loc extensions with a color the customer desire, to avoid the customer from processing the locs themselves, or maybe damaging their extensions. Even though the locs are made with 100% Brazilian human hair, processing the hair to many times will shorten the longevity of the extensions.
  • HOW SOON WILL I RECEIVE MY LOCS AFTER I PLACE MY ORDER?
    *Locs in stock require 1-2 business day processing time. Shipping within the U.S. is between 3 to 10 business days unless locs are in stock. Internaltional shipping is 1 to 3 weeks depending on customs. Note: Custom Orders – please note all loc extensions are handmade. We appreciate your patience in allowing us to make your custom locs with love and care to ensure the ultimate quality. In order to ensure your locs are of the highest quality, don't be alarmed if your locs are delayed within 1-4 days of the fulfillment time. Since we customize each order to the customers liking, (such as special dye job, special loc shape, or length) these may take extra time. Please allow 1 to 2 weeks handling time after receipt of cleared payment for locs to be made.
  • WHY DOES IT TAKE SO LONG FOR ME TO RECEIVE MY LOC EXTENSIONS?
    *It takes a long time because each loc is made by hand. Only 2-5 locs can be made in one hour. In addition to that, there are so many orders placed in a month ranging from 10 locs -150 locs per order. To be fair to each customer, orders are completed in the order received. Rushed Orders – are available in most cases
  • CAN I WASH AND CONDITION THE LOC EXTENSIONS?
    *Yes, you can wash and condition the loc extensions. The extensions are made with 100% human hair; therefore the extensions will react to hair product just as your natural hair would. Please be mindful for the first couple of months the loc extensions will internally go through the budding stage just like natural grown starter locs, so for the first couple of months please do not aggressively wash the extensions! Do not pull, tug, yank on extensions while wet, this will weaken the extensions.
  • OVER TIME WILL THE LOC EXTENSIONS LOOK AND FEEL REAL LIKE THEY DID WHEN I FIRST RECEIVED THEM?
    *Yes, with proper care, our extensions look even better as they age. The more you wash, condition, and moisturize the extensions, the more the locs will relax, feel, and flow like natural locs. What makes Atlanta Loc E xtensions unique and look and feel identical to real locs, is the fact that they are made by using a specific technique that can only be done by hand.
  • WOULD I BE ABLE TO FIND HANDMADE LOC EXTENSIONS IN LOCAL BEAUTY SUPPLY STORES?
    *You cannot find handmade locs at your local beauty supply store.
  • DO THE LOC EXTENSIONS GO THROUGH THE BUDDING STAGES JUST LIKE NATURAL GROWN LOCS?
    *Yes! Please be mindful that even though the extensions are crochet to resemble mature locs, the extensions are not mature internally. It takes time for the extensions to mature internally just like natural starter locs. For the first couple of months please do not aggressively wash the extensions! Do not pull, tug, yank on extensions while wet, this may weaken the extensions over time.
  • HOW LONG DOES IT TAKE TO PREPARE AND SHIP MY ORDER?
    Depending on the customer’s order quantity upon checkout, processing period can be up to 3 business days after order date. After your order has been processed, and is ready to be shipped, depending on what type of shipping method you choose upon checkout will determine how fast you'll receive your package.
  • UPON CHECKOUT CAN I CHOOSE OVERNIGHT SHIPPING TO RECEIVE MY LOCS NEXT DAY?
    *Yes! However you should note, expedite shipping does not expedite the processing period for the locs to be made.
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